Privacy Policy

This website is owned and managed by Hreetvika Enterprises Private Limited (CIN: U51909UP2020PTC139493).

We at Hreetvika Enterprises Pvt. Ltd. (“PoojaKendra.com”, “PoojaKendra”, “We”, “Us”, “Our”) have created this privacy policy because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practice of PoojaKendra in connection with our online services, which are made available to you through our website https://www.poojakendra.com.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personal Information

As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to order products as PoojaKendra customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.

Updating your Personal Information

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, “My Profile”, where you can view and make changes to most of your Personal Information immediately. for security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

How your Personal Information is Used

PoojaKendra collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. PoojaKendra may use this information to :-

1. Process your financial transactions, service your order.
2. Respond to customer service requests, questions and concerns.
3. Administer your account.
4. Send requested product or service information to you.
5. Keep you informed about special offers and services of PoojaKendra and selected third parties.
6. Administer promotions and notify you of important events.
7. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
8. Meet our research and product/service development needs and to improve our site, services and offerings.
9. Customize your experience, including targeting our services and offerings to you.

In certain situations, PoojaKendra may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on PoojaKendra), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Information sharing with Service Providers

PoojaKendra uses one or more outsite payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for PoojaKendra. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

Data Retention

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services reach out to us by clicking here or email us at contact@poojakendra.com. We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Unsubscribe/Opt Out

You may opt out of receiving PoojaKendra’s email updates, newsletters and/or partner emails by clicking on the “My Profile” link on the website and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. PoojeKendra will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the Site. Generally, you may not opt-out of these communications, which are not promotional in nature.

Protection of your Personal Information

The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected PoojeKendra personnel have access to via password. You Personal Information is encrypted whenever it is transmitted to Poojekendra. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet,or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee absolute security. Click here or email us at contact@poojakendra.com if you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy. We will get back to you within reasonable time.